Unearth insights in your calls

VoiceCrunch helps your business create value in your call recordings, by automatically transcribing audio and searching for key phrases.

VoiceCrunch is a feature-rich Voice Analytics platform allowing you to unlock the real value in your recorded calls.

With flexible pricing and a reliable, accurate engine – VoiceCrunch has all the right features for your Voice Analytics requirements.

Find phrases in your audio

Simply enter your desired phrases to search for in your audio files, and VoiceCrunch does the rest!

Auto translate & transcribe

As well as offering phrase matching, VoiceCrunch also rapidly transcribes audio in a number of languages.

Flexible Pricing

We offer two plan types, either Pay Monthly with a set quota or Pay as you Go so you only pay for what you use.

How it works

upload

1. Upload your audio files

Upload your audio files using our speedy, efficient and secure* uploader. We accept a range of file types, although best results are seen using uncompressed audio. Upload as many files as you wish in one go. *We delete files as soon as they have been analysed.

2. Enter phrases to search for

Enter as many phrases as you wish to search for within the audio file. Our highly accurate matching engine is designed to pick out key phrases spoken within the call.

3. View the analysis results

We’ll email you as soon as the analysis has completed with the findings. View each order individually and find out where phrases have been matched, and exactly where. You can even play the call from each phrase start and end point to quickly listen to the match. Our call visualiser also generates a handy wave form of the audio.

Feature Summary

Automatic audio speech detection

Search through thousands of recorded calls for compliance and or security purposes

Automatic audio file translation

Use a Vidicode UK recorder or your own call recording solution

Automatic audio file transcription

Improve business by being able to look for key phrases e.g competitive or contractual information

Pricing

Get in touch for quotations. All prices are dependent on number of minutes required per month.

Get started with a 7 day FREE trial

We’re confident our platform can meet your requirements, so we offer a 7 day free trial to all new customers. Simply enter your full name and email address and we’ll set up your account for you.